USED BIKE. NEW CONFIDENCE.
WE HAVE
YOUR BACK
00
days
inspect before you pay
See it fully set up and working. Pay only if it meets your standards.
30
days
ride & decide
Use it at home for 30 days. Not the right fit? We pick it up and fully refund your order.
90
days
stay covered
Use it at home for 30 days. Not the right fit? We pick it up and fully refund your order.
30 days
ride & decide
Take your time. Make sure it’s right.
30-day return window
Your return window begins on the delivery date. Ride the bike in your own space and routine. If it is not the right for you, contact us within a 30-day window and we will arrange to pick up the bike and fully refund your purchase. No hassle. No pressure.
Any reason within the first 30 days.
Free pickup from the original delivery address.
Full refund after the bike and accessories are collected.
90 days
stay covered
For 90 days, your bike is protected against a covered failure that makes it unsafe or substantially unusable. Once confirmed, we replace the part or the entire bike, at no cost. This warranty covers:
Touchscreen, display, or electrical power failure.
Frame, drive-system, or resistance system failure.
90-day major component failure replacement warranty
Major protection after delivery.
CLEAR COVERAGE
no fine-print traps.
Internal failure is covered. Accidental damage and wear are not.
what’s covered?
Structural frame failure
Drive or resistance-system failure
Electrical power-system failure
Touchscreen or another essential component that leaves the bike substantially unusable
Pickup, delivery, and standard setup
what’s not?
Cosmetic marks or minor noises
Normal wear and consumable parts
Software, membership, account, or internet issues
Damage from accidents, liquids, moving, pets, power surges, misuse, or unauthorized repairs.
Simple adjustments, reboots, or recalibrations.